/**
 * HelpPress Tickets Styles
 */

/* Global Styles */
.helppress-tickets {
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
    color: #333;
    margin-bottom: 2rem;
}

.helppress-tickets h1, 
.helppress-tickets h2, 
.helppress-tickets h3, 
.helppress-tickets h4, 
.helppress-tickets h5, 
.helppress-tickets h6 {
    margin-top: 0;
    font-weight: 500;
}

.helppress-tickets .badge {
    font-weight: 500;
    padding: 0.35em 0.65em;
}

/* Submit Ticket Form */
.helppress-tickets-form label {
    font-weight: 500;
}

.helppress-tickets-form .wp-editor-container {
    border: 1px solid #ced4da;
    border-radius: 0.25rem;
}

.helppress-tickets-form .wp-editor-tabs {
    margin-bottom: 0;
}

/* Ticket List */

.helppress-tickets-list table {
    margin-bottom: 1.5rem;
}

.helppress-tickets-list th {
    font-weight: 500;
    background-color: #f8f9fa;
}

.helppress-tickets-list .pagination {
    margin-top: 1.5rem;
}

.helppress-tickets-list .pagination .page-link {
    color: #ff3258;
}

.helppress-tickets-list .pagination .page-item.active .page-link {
    background-color: #222;
    border-color: #222;
    color: #fff;
}

.helppress-tickets-list div.dataTables_wrapper div.dataTables_length select {
    width: auto;
    display: inline-block;
    min-height: 0;
}

/* Admin Ticket List */
.helppress-tickets-admin-list .dashicons {
    vertical-align: middle;
    font-size: 16px;
    width: 16px;
    height: 16px;
    margin-top: -2px;
}

.helppress-tickets-admin-list div.dataTables_wrapper div.dataTables_length select {
    width: auto;
    display: inline-block;
    min-height: 0;
}

/* Single Ticket */
.helppress-single-ticket .helppress-ticket-meta {
    margin-top: 0.5rem;
}

.helppress-single-ticket .card {
    margin-bottom: 1.5rem;
    border-color: #dee2e6;
}

.helppress-single-ticket .card-header {
    background-color: #f8f9fa;
    border-bottom: 1px solid #dee2e6;
    padding: 0.75rem 1rem;
}

.helppress-single-ticket .card-body {
    padding: 1.25rem;
}

.helppress-single-ticket table th {
    width: 40%;
    font-weight: 500;
}

.helppress-single-ticket .dashicons {
    vertical-align: middle;
    font-size: 16px;
    width: 16px;
    height: 16px;
    margin-top: -2px;
}

/* Ticket Replies */
.helppress-ticket-replies .card {
    margin-bottom: 1rem;
}

.helppress-reply-support .card-header {
    background-color: #ff3258;
    color: #fff;
}

.helppress-reply-customer .card-header {
    background-color: #f8f9fa;
}

.helppress-reply-time {
    opacity: 0.8;
    font-size: 0.875rem;
}

/* Ticket Status Form */
.helppress-ticket-status-form .card {
    margin-bottom: 1.5rem;
}

.helppress-ticket-status-form .spinner-border {
    width: 2rem;
    height: 2rem;
    margin: 1rem 0;
}

/* Status and Priority Colors */
.badge.bg-info.text-dark {
    background-color: #0dcaf0 !important;
}

.badge.bg-primary {
    background-color: #ff3258 !important;
}

.badge.bg-success {
    background-color: #198754 !important;
}

.badge.bg-secondary {
    background-color: #6c757d !important;
}

.badge.bg-warning.text-dark {
    background-color: #ffc107 !important;
}

.badge.bg-danger {
    background-color: #dc3545 !important;
}

/* Responsive Table */
@media (max-width: 767.98px) {
    .table-responsive {
        display: block;
        width: 100%;
        overflow-x: auto;
        -webkit-overflow-scrolling: touch;
    }
    
    .helppress-tickets-list th,
    .helppress-tickets-admin-list th {
        white-space: nowrap;
    }
}

/* Bootstrap 5 compatibility */
.btn-outline-secondary {
    color: #6c757d;
    border-color: #6c757d;
}

.btn-outline-secondary:hover {
    color: #fff;
    background-color: #6c757d;
    border-color: #6c757d;
}

.btn-outline-primary {
    color: #ff3258;
    border-color: #ff3258;
}

.btn-outline-primary:hover {
    color: #fff;
    background-color: #ff3258;
    border-color: #ff3258;
}

.btn-primary {
    color: #fff;
    background-color: #ff3258;
    border-color: #ff3258;
}

.btn-primary:hover {
    color: #fff;
    background-color: #ff3258;
    border-color: #f32c19;
}

/* WordPress Admin Bar Compatibility */
.admin-bar .helppress-tickets {
    margin-top: 32px;
}

@media screen and (max-width: 782px) {
    .admin-bar .helppress-tickets {
        margin-top: 46px;
    }
}

/**
 * Additional styles for helppress-tickets.css
 */

/* AJAX Loading Styles */
.loading-overlay {
    position: relative;
    width: 100%;
    height: 100px;
    background: rgba(255, 255, 255, 0.7);
    display: flex;
    justify-content: center;
    align-items: center;
    margin-bottom: 20px;
}

.spinner {
    width: 40px;
    height: 40px;
    border: 4px solid rgba(0, 123, 255, 0.3);
    border-radius: 50%;
    border-top-color: #ff3258;
    animation: spin 1s ease-in-out infinite;
}

@keyframes spin {
    to { transform: rotate(360deg); }
}

/* Make sure ticket view is full width */
.helppress-single-ticket .row {
    width: 100%;
    margin: 0;
}

/* Social sharing styles for public tickets */
.helppress-ticket-sharing {
    margin-top: 20px;
    padding: 15px;
    border: 1px solid #dee2e6;
    border-radius: 0.25rem;
    background-color: #f8f9fa;
}

.helppress-ticket-sharing .btn {
    margin-right: 5px;
}

/* Fix for ticket comments - ensure they're enabled by default */
.helppress-single-ticket .comments-area {
    margin-top: 30px;
}

.helppress-single-ticket .comment-form textarea {
    width: 100%;
}

/**
 * HelpPress Tickets CSS
 */

/* Ticket lists */
.helppress-tickets-list,
.helppress-tickets-admin-list {
    margin-bottom: 40px;
}

.helppress-tickets-filter {
    margin-bottom: 20px;
}

.helppress-tickets-filter .btn-group {
    margin-bottom: 10px;
}

.helppress-tickets-filter form {
    margin-bottom: 15px;
}

/* Ticket form */
.helppress-tickets-form .form-text {
    font-size: 0.875rem;
    color: #6c757d;
}

/* Single ticket */
.helppress-single-ticket .card {
    margin-bottom: 20px;
}

.helppress-ticket-meta {
    margin-top: 10px;
}

/* Replies */
.helppress-reply-form {
    margin-top: 30px;
}

.helppress-reply-customer {
    border-left: 4px solid #f8f9fa;
}

.helppress-reply-support {
    border-left: 4px solid #ff3258;
}

.helppress-reply-time {
    color: #6c757d;
    font-size: 0.875rem;
}

/* Ajax loader */
.helppress-tickets-loader {
    display: flex;
    justify-content: center;
    align-items: center;
    padding: 20px;
}

.spinner-border {
    width: 3rem;
    height: 3rem;
}

/* Status badges */
.badge {
    font-weight: 500;
    padding: 0.35em 0.65em;
}

/* Ticket attachments */
.helppress-ticket-attachment {
    background-color: #f8f9fa;
    border-radius: 0.25rem;
    padding: 15px;
    margin-top: 15px;
}

/* Responsive adjustments */
@media (max-width: 767.98px) {
    .helppress-tickets table.table {
        font-size: 0.85rem;
    }
    
    .helppress-tickets .btn-sm {
        padding: 0.25rem 0.5rem;
        font-size: 0.75rem;
    }
    
    .helppress-tickets-header {
        flex-direction: column;
        align-items: flex-start !important;
    }
    
    .helppress-tickets-header .btn-group {
        margin-top: 10px;
        width: 100%;
    }
    
    .helppress-tickets-header .btn-group .btn {
        flex: 1;
    }
}